Record profits at TUI as holiday Brits go all-inclusive

p90 Passengers take their seats onboard a Thomson Boeing 767 aircraft, part of the Tui Travel Plc brand, before departing from Manchester airport in Manchester, U.K., on Friday, Dec. 2, 2011. TUI Travel Plc, Europe's largest tour operator, owns the Thomson and First Choice U.K.-based package holiday brands. Photographer: Chris Ratcliffe/Bloomberg
Chris Ratcliffe/Bloomberg
19 September 2018

TUI Travel, owner of the Thomson and First Choice holiday brands, made record profits last year as more and more Brits opted for its all-inclusive package holidays.

“We are very mindful of the pressure that consumers are under under at the moment, especially when it comes to discretionary spending,” said chief executive Peter Long. “But with a customer base of more than 20 million we can negotiate deals which mean we can offer great value. Particularly popular are all-inclusive deals where people know that they have nothing extra to spend once they get on the plane.”

Long also said the unusually warm summer in Britain had not hit TUI’s sales, with 94% of Thomson customers now opting for “unique” holidays not sold by its rivals. Around half of those are in its luxury resort villages like Sensatori and SplashWorld.

TUI’s pre-tax profits for the year to September jumped 21% to £473 million on revenues up by 4% at £15 billion. The dividend for the year goes up 15% to 13.5p a share. Bookings for this winter have been knocked by continuing political unrest in Egypt even though the main Red Sea resorts are unaffected. Overall customer numbers are down 8% and even excluding Egypt they are 4% lower.

Early signs for summer 2014 are fairly good. TUI is holding capacity at 2103 levels but said it would have the flexibility to increase that if demand was stronger.

TUI was the first tour operator to take delivery of Boeing Dreamliners, pictured, for its fleet and now flies them to the Caribbean, Mexico, Florida and Thailand.

Long said: “We are really pleased.We have had no operational issues. Customer satisfaction is fantastic because they get off the plane with less jet-lag. And we are seeing 20% savings on our fuel bills.”

TUI shares fell 4p to 380p on profit taking. Broker Panmure Gordon, which has a 475p target price, says the shares could be rerated given the company looks like making double-digit returns going forward.

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