EastEnders' Shane Richie is ‘suing Thomas Cook after holiday from hell’

Richie is reportedly suing over the two-week trip to Mexico
Trouble: Richie complained about his two-week Mexico stay
Getty Images for British Airways
Safeeyah Kazi1 June 2018
The Weekender

Sign up to our free weekly newsletter for exclusive competitions, offers and theatre ticket deals

I would like to be emailed about offers, event and updates from Evening Standard. Read our privacy notice.

EastEnders actor Shane Richie is reportedly “suing Thomas Cook” after his family holiday “from hell.”

The 54-year-old is reportedly taking action against the travel agents after it turned into his “worst nightmare.”

The two-week trip to Mexico at a five-star resort reportedly fell short with the star claiming “loads of things happened”, including loud drum and bass at 10:30am.

However, according to the Mail a source close to Thomas cook said: “Shane complained about holidaymakers taking pictures of him, having to get up at 5.30am to put towels on sunbeds, loud music by the pool and queuing to get eggs in the morning.”

Family First: Richie with family on the red carpet of Wind in the Willows
Getty Images

Father-of-five Richie told the Sun: “It was the holiday from hell. I was recommended the five star resort. It cost thousands.

“It was supposed to be a holiday of a lifetime. I was taking my in-laws for 17 nights. It was my worst nightmare. It was 'f****** horrendous. I got spanked by them.”

He added “At just 10.30am in the morning we were all sat by the luxury pool and there was a DJ on with drum and bass.

“They didn't mention that in the programme when we were booking it. Loads of things happened.”

In a statement, Thomas Cook said that staff had made efforts to make Richie’s stay more comfortable.

A spokesman said: “We always want our customers to enjoy their holidays so we're disappointed Mr Richie didn't like the hotel he asked us to book for him.

“We did everything we could to help in resort, including complimentary upgrades and an offer to move to the premium hotel next door.

“Given the circumstances we can't justify a full refund so sadly this has become a legal issue.”

Create a FREE account to continue reading

eros

Registration is a free and easy way to support our journalism.

Join our community where you can: comment on stories; sign up to newsletters; enter competitions and access content on our app.

Your email address

Must be at least 6 characters, include an upper and lower case character and a number

You must be at least 18 years old to create an account

* Required fields

Already have an account? SIGN IN

By clicking Create Account you confirm that your data has been entered correctly and you have read and agree to our Terms of use , Cookie policy and Privacy policy .

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in